Privacy Policy

Last updated: June 20, 2026

YTECH Engineering Services Ltd ("YTECH", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you use our website or commission our solar and electrical engineering services. We process personal data in strict compliance with the Nigeria Data Protection Regulation (NDPR) 2019, the Nigeria Data Protection Act (NDPA) 2023, and the General Data Protection Regulation (GDPR).

1. Lawful Basis for Data Processing

Under the NDPR and NDPA 2023, YTECH only processes your personal data where a valid lawful basis exists. These bases include:

  • Consent: You have given clear, explicit consent for us to process your data for a specific purpose (e.g., subscribing to our newsletter or receiving promotions).
  • Contract Performance: The processing is necessary to execute a contract we have with you, such as delivering solar installations, running electrical audits, or fulfilling orders.
  • Legal Obligation: Processing is required to comply with statutory and regulatory laws in Nigeria (e.g., tax reporting, corporate filings).
  • Legitimate Interests: The processing is necessary for our legitimate business operations, provided it does not override your privacy rights and freedoms.

2. Personal Data We Collect

We may collect, use, and transfer different kinds of personal data about you, including:

  • Identity & Contact Details: Full name, billing address, physical delivery/project site address, email address, and phone numbers.
  • Project Specifications: Details about your electrical wiring systems, building dimensions, load audits, and solar power generation needs.
  • Financial Transactions: Details about payments made to or from you and purchases of hardware (inverters, solar panels, batteries) via secure local payment processing gateways.
  • Technical Data: IP address, browser type and version, time zone settings, device details, and cookie consent preferences.

3. How We Use Your Personal Data

We use your personal data to support your client experience, including to:

  • Conduct site load audits, compile quotes, and deliver engineering estimates.
  • Fulfill online product transactions and coordinate delivery logistics.
  • Send tracking updates via our Order Tracking tool.
  • Improve website performance, layout, and client service interfaces.
  • Send newsletter promotions or service updates (with immediate opt-out structures).

4. Data Security and Safeguards

We implement robust technical and organizational security measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed in an unauthorized manner. This includes encryption protocols (HTTPS/SSL), local secure firewall frameworks, and restricted folder permissions. In the event of a data breach, we will notify the Nigeria Data Protection Commission (NDPC) and affected data subjects within regulatory timelines.

5. Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, tax, or project compliance audits. Standard financial and project audit data is retained for up to 7 years following contract completion.

6. Your Legal Data Rights

Under the NDPR and NDPA, Nigerian citizens and residents possess specific rights regarding their personal data:

  • Right to Access: You can request copy statements of the personal data we hold about you.
  • Right to Rectification: You can request immediate correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): You can request deletion of personal records where no overriding legal obligation to retain them exists.
  • Right to Object/Restrict: You can object to processing or request restrict parameters on how we utilize your identity details.
  • Right to Portability: You can request your data be exported in a structured, machine-readable format.

7. Contact Information and DPO

If you have any questions, concerns, or requests regarding this Privacy Policy or your data rights, please contact our designated Data Protection Officer (DPO):

YTECH Engineering Services Ltd
Janruwa Junction, Along Yakowa Express Road, Kaduna, Kaduna State, Nigeria.
Email: [email protected]
Phone: +234 913 155 3418

If you are unsatisfied with our response, you retain the right to lodge a formal complaint with the Nigeria Data Protection Commission (NDPC) (https://ndpc.gov.ng).